Our client-first and vendor-neutral approach is evolving the way companies procure technology services.
Business consulting involves expert
advice to help businesses
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When you work with CX Consulting Partners you will have chosen a partner to help you on your CX transformation who is guided by one core principle: To agnostically work with your team to ensure you have the right data to make informed and intelligent buying decisions.
There is simply too much differentiation that can be hidden within vendor platforms. We understand that no vendor is perfect and none may fit all your needs perfectly. The key is to find the best solution possible and allow you to make informed business decisions based on a meticulous vetting process.
This structured, rigorous, and proven methodology allows us to carefully evaluate each vendor based on your business needs; not a magical report showing industry-wide criteria, and especially not vendor sales pitches.
Our clients come to us at various stages in their transformation. Some come to us following a trade show, some after meeting with a dozen vendors, some seek us out once the project is tasked to them and others find us when they need help defining what their roadmap is going to look like.
One thing they all have in common is that they are frustrated with dealing with salespeople, internal stakeholders, and managing their daily tasks. They want a partner to help streamline the entire process.
Our expertise allows for you to build a smarter roadmap to a successful transformation. CX Consulting Partners will manage the entire process or specific tasks within the transformation – whatever our clients need.
There are three owners of CX Consulting Partners. We have no outside investors, no outside motivations and no forces guiding our practice other than building long-term client relationships. That cannot be done if we allow short-term gains to influence the advice we provide to our clients.
As such we work diligently with your team to ensure that no stone is left unturned, no step of the evaluation is missed and we invest significant time to ensure the vendors give honest and accurate information.
We stake our entire business on the fact that each vendor will be rigorously and agnostically scrutinized before we consider allowing them to service your clients.
What is the value of an outside partner who can help you in this seemingly over-complicated process?
We think that answer is a combination of factors that are designed to deliver transparency in the process and make the decision of a vendor apparent.
Their is no shortage of decisions that you must make in this buying journey. We believe that we have the EXPERIENCE, MUSCLE, RESPECT, & KNOWLEDGE that you need, sitting on your side of the table, when dealing with a myriad of vendors and decisions.
You will gain years of experience simply by bringing us onboard and you will have a trusted advisor ensuring you do not risk too much or over-commit due to any lack of knowledge of the game vendors are playing.
What is more prescious than your time? What causes more waste of your time than repetitive tasks, conversations, false-starts and missed commitments? The process that CX Consulting Partners has built puts your project months ahead of schedule and allows you to stand behind a rigorous and proven strategy for enuring you make the right selection.
We have structured a process that allows for information to be gathered, presented, and evaluated in an organized way. We eliminate wasted steps at each stage and we use our experience to craft an SOW from the vendors that puts you in the driver’s seat by eliminating the hidden “gotchas” that are always there.
We have chosen to monetize our revenue through the partnership channels of over 100 vendors across the CX technology space. This is a common way that vendors expand on their sales teams capabilities and connect with experts in the field that they are trying to service.
For many suppliers, this represents over 50% of their revenue generated each year.
We make a small monthly commission on the value of your services with these suppliers. This monthly commission continues for the life of the service with the chosen supplier; thereby ensuring we put you on the right supplier for your particular needs. This payment only begins once you have implemented the chosen supplier.
We see this as a critical component in the process of this partnership.
