Is Generative AI REALLY the Right Fit for Your Contact Center?

Thanks to CX Consulting Partners and BCM One, the urgent care provider was able to sustain rapid expansion, streamline operations, and ensure that patient care was never impacted—even during a challenging period like the COVID-19 pandemic.

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ConsultCX team at a client meeting discussing CX strategy implementation
ConsultCX booth at a 2025 trade show featuring AI-driven CX tools
ConsultCX booth showcasing AI-driven customer service solutions in 2025