Brandi Gauthier-Sweeney
“We are now on a new platform, taking advantage of AI services, better call routing, more advanced features, and are supporting our clients in the fashion they deserve to be.”
Rolando Avina
No team that I have ever worked with to help me source technology solutions has spent as much time as CX Consulting Partners to learn my business needs. They took the time to learn what motivates and drives us forward and which technology would have the most impact.
Jason Zoppel
“The combination of skills that CX Consulting Partners bring to the table, makes them truly unique. They have invested the time to become a leader in the space and their ability to take on a complex project, drive it through to completion and be a constant voice to hold all sides accountable is second to […]
Brian Miller
“Cloudlinx is among the highest tier of solutions consultants, designing comprehensive technology transformations for clients across verticals and ranging in size from 25 to 5000 call center agents.”
Sean Kane
“Cloudlinx is uniquely equipped to help any size client modernize their CX and lead them, agnostically, to the perfect supplier that can deliver desired outcomes for them.”
Greg Rosen
“We have worked with the partners of Cloudlinx for over 20 years. Frank, Kevin, Mike and the team continue to be a valuable resource for us and our clients. There are many choices of who to work with and there is no question for us.”
Tim Riedel
“He was involved in every call and vetted each candidate like he was hiring for his own business. His ability to spot the right fit was impressive.”
Julian Kochummen
“Their extensive experience in the CCaaS space, particularly in understanding how it integrates across different industries and workflows, has been invaluable. Beyond their expertise, they’re genuinely honest and great people to work with.”
Shannon Henning
“This coupled with our rapid growth and expansion called for significant operational changes. When our patients contact us, the expectation is that they will reach a live agent; empowered to provide the medical care they need.”
James Santiago
“As we began our search, we quickly realized that the number of technology vendors we would have to interview to solve our needs combined with the sheer volume of sales calls and meetings we would have to avigate would become taxing.”