James Santiago
“As we began our search, we quickly realized that the number of technology vendors we would have to interview to solve our needs combined with the sheer volume of sales calls and meetings we would have to avigate would become taxing.”
Robert Florecu
“What is most important about that relationship is the trust they have earned on every project I choose to engage them on. Consultants with their breadth of knowledge, their ability to impact so many areas, and their willingness to put resources behind each engagement are quite rare.”
Jessica Brooks
“We worked with Cloudlinx to build an exhaustive vetting process to ensure that each element of the technology solution being proposed was challenged, demonstrated, and had our client and agent experience at the forefront.”
Emmanuel Rivero
“CX Consulting Partners was a constant presence from design through build. They are a strategic asset to MMI as we continue to navigate the entire transformation; and with their support, we can hold the vendors to their commitments and ensure that MMI realizes the promise of a completely cloud based solution.”
Daniel Levine
“we never felt rushed to move faster or at a pace we were not ready for, regardless of CXCP not starting their compensation until post implementation. Having the team on our side showed what true partnership was; especially with a project as complex as ours.”
Jennifer Atwood
“Over the course of years, we built a partnership with the team at CX Consulting Partners based in trust, mutual respect and support when times were not always easy. We have an amazingly collaborative relationship, and we have used that to drive excellence in our call center for years.”
Jerrel Welch
“when we wanted to redo our CX tech, we took our time finding a partner who would help us avoid the mistakes and over-promises of our prior vendor. We got to know CX Consulting Partners over the course of almost 2 years; building a relationship with a partner we felt we could trust.”
Ali Karim
“From day one, their partnership was defined by transparency, collaboration, and a deep commitment to our success.”
